Help Center

How BookItSocial works

A step-by-step guide to discovering nights out, booking with friends, splitting the bill — and, for hosts, listing your events and venue. Tap any step to expand it.

For you

Getting started

Everything you need to go from download to your first night out.

Create your account

Download, sign in, and set up your profile in under a minute.

  1. 1

    Get the app

    Download BookItSocial from the App Store or Google Play.

  2. 2

    Sign in your way

    Continue with your phone number, Google, or Apple — whatever's easiest.

  3. 3

    Finish your profile

    Add your name, birthday (you must be 18+), a few interests, and your city so we can show you what's on nearby.

Find what's on

Discover events, meetups, dine-in tables and passes near you.

  1. 1

    Start on Home

    See what's happening tonight, featured picks, and nearby experiences the moment you open the app.

  2. 2

    Explore & filter

    Switch between Events, Meetups, Dine-in and Passes, and filter by Today, Tomorrow or This weekend.

  3. 3

    Set your city

    Tap the city chip at the top to browse a different city — everything updates to match.

For you

Booking a night out

Four kinds of experiences, one simple booking flow.

Book an event

Free events confirm instantly; paid events check out in seconds.

  1. 1

    Open the event & tap Book

    Free events are confirmed on the spot. Paid events take you to a quick checkout.

  2. 2

    Choose tickets & add a coupon

    Pick how many tickets you need and apply a discount code if you have one.

  3. 3

    Pay securely

    Pay by card or Apple Pay. Payments are processed by Stripe in AUD.

  4. 4

    Get your ticket

    Your QR ticket lands in the Bookings tab — show it at the door, or add it to your calendar.

RSVP to a meetup

Meetups are always free and community-run.

  1. 1

    Tap RSVP

    Meetups never charge you — just tap RSVP to join.

  2. 2

    Answer any questions

    Some hosts ask a quick question or approve RSVPs first. You'll be notified the moment you're confirmed.

Book a dine-in table

Reserve a table at a restaurant, bar, cafe or pub.

  1. 1

    Pick a venue

    Browse dine-in venues, check the menu, hours and vibe, and open the one you like.

  2. 2

    Choose a slot & party size

    Select a date and time slot, then set how many people are coming.

  3. 3

    Lock it with a $2 seat fee

    You pay a small $2 booking fee for your own seat to hold the table. At venues that accept in-app payment, that $2 is credited back on your bill.

Buy a peak-hour pass

Skip the queue on a venue's busiest nights.

  1. 1

    Open the pass

    On peak nights, some venues sell entry passes instead of table bookings.

  2. 2

    Check the window & price

    See the exact time window (in the venue's local time), the price, and what's included.

  3. 3

    Buy & show the QR

    Buy it like a ticket and show the QR at the door — one scan and you're in.

The social bit

Go out with your crew

The part that makes BookItSocial different — never go out alone.

Invite friends to your table

Fill your table two ways — they pay, or you cover it.

  1. 1

    Invite after booking

    From your table, tap an empty seat and pick friends to invite.

  2. 2

    They pay their $2

    Each friend gets an invite and pays their own $2 booking fee when they accept.

  3. 3

    …or 🎁 you cover it

    Choose "I'll cover it" and your card covers their seat — they're seated instantly with nothing to pay.

Watch the Living Table

Your table, live — who's joined, invited, and checked in.

  1. 1

    See everyone in real time

    The Living Table shows each seat update as friends join, get invited, or check in at the door.

  2. 2

    Manage seats

    As the booker, tap a seat to invite someone, cancel a pending invite, or remove a guest.

Split the bill in-app

No awkward card shuffle at the end of the night.

  1. 1

    Wait for the bill

    When the venue adds the bill, it appears on everyone's phone at the table.

  2. 2

    Choose how to split

    Split it evenly, set custom amounts per person, or let one person pay the whole thing.

  3. 3

    Pay your share — or a friend's

    Pay your share with your saved card. Already paid? You can cover a friend's share for them too.

Chat & add friends

Message, react, and invite — all in one place.

  1. 1

    Message 1:1

    Chat with friends, react to messages, and reply inline.

  2. 2

    Send invites in chat

    Share an event or table invite right inside a conversation.

  3. 3

    Add friends anywhere

    Add people from a guest list, a table, a chat, or their profile — there's no cold "search" needed.

For you

Manage your bookings

Tickets, check-in, refunds, and your account — all in the app.

Your tickets & check-in

Everything you've booked, in one tab.

  1. 1

    Find it in Bookings

    Events, meetups, tables and passes all live in the Bookings tab, with your QR and booking code.

  2. 2

    Show up & get scanned

    Show your QR or booking code at the door — staff check you in. For dine-in, staff can also find you by name.

Cancellations & refunds

Clear, upfront policies before you book.

  1. 1

    Events & meetups

    Cancel 48+ hours before the start for a full refund, 24–48 hours for 50%, and under 24 hours you can still cancel but there's no refund. Free bookings are always free to cancel.

  2. 2

    Dine-in tables & passes

    Free cancellation up to 2 hours before your slot. Within 2 hours, the booking fee isn't refunded.

  3. 3

    How to cancel

    Open the booking in the Bookings tab — you'll see your exact refund before you confirm.

Your profile & privacy

You're in control of your account and data.

  1. 1

    Edit your profile

    Update your photo, bio, city, interests and contact details any time. Add and verify an email with a one-time code.

  2. 2

    Notifications & devices

    Fine-tune what you're notified about, and see every device signed in to your account — trust or sign them out.

  3. 3

    Delete your account

    You can request account deletion from your profile at any time. We'll walk you through it and confirm by email.

For hosts & venues

Host on BookItSocial

List events or your venue, run your floor, and get paid.

Become a host

Start hosting free events in minutes.

  1. 1

    Open the host panel

    Go to the host panel and sign in with Google.

  2. 2

    Tell us who you are

    Choose Personal Host or Community / Venue Owner, add a short bio and your location.

  3. 3

    Start with free events

    You can create and publish free events straight away — no waiting.

Get verified for paid events

Connect your bank to accept payments and get paid.

  1. 1

    Connect Stripe

    Link your bank securely through Stripe from the Verification screen.

  2. 2

    Finish onboarding

    Complete Stripe's quick identity and bank details step.

  3. 3

    Paid events unlock

    Once Stripe confirms your details, paid ticketing and payouts turn on automatically.

Create an event or meetup

A guided builder with everything you need.

  1. 1

    Add the details

    Title, description, category, schedule and location — with a Google-Places location picker.

  2. 2

    Set tickets & options

    Free or paid, capacity, a waitlist, approval questions, and an age limit if you need one.

  3. 3

    Add a cover & publish

    Upload a cover photo, then publish now or save as a draft for later.

List your venue (dine-in)

Take table bookings and split-the-bill payments.

  1. 1

    Create your venue

    Add your venue's basics, location, photos, amenities and opening hours in a short guided wizard.

  2. 2

    Build your menu & slots

    Add menu categories and dishes (or upload a menu), then set your bookable time slots and covers.

  3. 3

    Complete compliance

    Add your business name and ABN, ownership proof, and a liquor licence if you're a bar or pub.

  4. 4

    Submit for review

    Send your venue for review — our team approves venues within 24–48 hours, and it goes live for diners.

Run your floor

Check-in, bills and settlement — from your phone.

  1. 1

    Check guests in

    Find a booking and check guests in seat by seat, right from the panel or your phone.

  2. 2

    Enter & split the bill

    At in-app-payment venues, enter the table's bill and it splits across checked-in guests automatically.

  3. 3

    Settle the table

    Close out any table — including paying at the register — with one tap.

  4. 4

    Add your team

    Invite staff by email or phone and give them the right level of access.

Get paid

Clear payouts to your connected bank.

  1. 1

    Payouts after your events

    Earnings are transferred to your connected Stripe bank account after your events complete.

  2. 2

    See the breakdown

    The Payouts section shows revenue, fees and net payout for every event, with export options.

Good to know

FAQ

Quick answers to the questions we hear most.

Is BookItSocial free?

Yes — free to download and use.

  1. 1

    Free to use

    You only pay for tickets, passes, or the small $2 dine-in booking fee. There's no subscription to browse or book.

What is the $2 dine-in fee?

It holds your seat at the table.

  1. 1

    It locks your table

    The $2 confirms your seat so the venue can hold the table for you.

  2. 2

    Often credited back

    At venues that accept in-app payment, the $2 is credited back when you pay your bill.

Where is BookItSocial available?

Live across Australia, made in Melbourne.

  1. 1

    Australia-wide

    You can browse and book across Australian cities, with the most on offer in Melbourne. Everything is priced in AUD.

Are payments secure?

Yes — handled by Stripe.

  1. 1

    Bank-grade security

    All payments are processed by Stripe. We never store your full card details.

Do I need friends to use it?

Not at all.

  1. 1

    Go solo or together

    Book on your own, or book first and invite friends after. It works either way.

How do I get help?

We're a quick email away.

  1. 1

    Email support

    Reach us any time at info@bookitsocial.au and we'll help you out.

Ready to go out — together?

Download BookItSocial, find something on tonight, and bring the crew.